Terms and Conditions

Your Rights

Dave Butcher Photography is a UK based company and complies with UK consumer law including the Distance Selling Regulations. Distance Selling Regulations give you the right to cancel an order and return any goods that may already have been dispatched up to 7 days from receipt. Furthermore, we want you to be happy with the photograph that you have purchased. If you change your mind, for whatever reason, and want your money back we will give you a full refund or a different print, whatever you choose. All that we ask is that you return the print in the original packaging and in the original pristine condition; we will also refund the return postage so that there is no cost to you.

Payment

Dave Butcher Photography accepts most major credit cards (including American Express) for online orders. When you click the button 'Send Secure Order' you will be transferred from www.davebutcher.co.uk to the secure payment system of Sage Pay, the largest independent internet payment company in the UK. You will be asked to enter your card details and the name and the address of the card holder when you place the order. These details will be checked by Sage Pay and we may hold an order until Sage Pay confirm that they have received the correct details. You will be contacted if we find the card or address details to be incorrect.

Due to varying exchange rates, all prices on the website are listed in UK pounds sterling. Payment is taken in UK Pounds but all credit cards automatically make the conversion into your local currency so you can be certain that we can accept any of the credit or debit cards listed from most countries. Dave Butcher Photography  reserve the right to refuse orders without explanation.

Credit Card Security

We take online security seriously and use Sage Pay to provide a secure environment in which you can enter your credit card details securely. Sage Pay's secure server is protected by Secure Socket Layer (SSL), the industry standard encryption technology. SSL works with Netscape, Internet Explorer, AOL, Opera, Safari and other browsers. Your card details remain with Sage Pay alone, at no time will they pass this sensitive information to Dave Butcher Photography, or to anyone else.

Privacy Policy

Personal information on this website is collected by:

Dave Butcher Photography
Briarwood
Tunstead Milton
Whaley Bridge
High Peak
Derbyshire
SK23 7ER
UK

As a visitor to the website, you are not required to provide any personal information to Dave Butcher Photography. If you purchase an item from the website, you will be asked to complete an online form and provide information about yourself.

The information Dave Butcher Photography collects about you is used to record and support your purchase of products from us and to keep you informed about news, promotions and other products and services supplied by Dave Butcher Photography.

Dave Butcher Photography   will not sell, transfer or give your personal information to any company or organization without your consent except to comply with laws or regulations of the government or other regulatory body, or to protect the rights of Dave Butcher Photography.

Use Of Cookies

To provide a better service, we use "cookies" to pre-populate certain online forms on the website so that the information submitted by you need not be re-entered each time you make a purchase. You can change your browser's settings to prompt you when you are about to receive a cookie, giving you the option to decide whether to accept it or not.

Updating Your Personal Information

You have the right to update or correct your personal information held by Dave Butcher Photography. To update or correct your personal information and privacy preferences please write to:

Dave Butcher Photography
Briarwood
Tunstead Milton
Whaley Bridge
High Peak
Derbyshire
SK23 7ER
UK

Please include your name, mailing address, telephone number and e-mail address in any communication.

Privacy-Related Enquiries & Complaints

If you believe that Dave Butcher Photography has not complied with this privacy policy with respect to your personal information or you have other related enquiries, you may contact Dave Butcher Photography at the address provided above.

Fine Art Photographs Product Availability and Delivery Times

Dave Butcher Photography has an extensive product range. It is not possible to keep every image in stock in every size. It is the intention to despatch any photograph within 2 weeks of receiving an order but may take up to 4 weeks. This may be extended during periods of unusually high workload or due to photographic trips since all photographs are hand printed exclusively by Dave Butcher. Prints that are in stock will usually be despatched within a few days of receiving an order. In the rare event of a problem with availability of a product, we will contact you. You may then wish to cancel the order or wait until the item becomes available. Books, posters and gift vouchers are always in stock and are usually despatched within 2 to 4 days.

Please let me know if you are ordering at short notice for specific dates, such as birthdays or anniversaries, I will always try and meet these although at busy periods, such as Christmas, and while I am away on extended photo trips (once or twice a year for up to 4 weeks at a time) this may not always be possible.

Product Representation On This Web Site

The images displayed on this web site are representative of the final prints that are sold. They are digital representations of fine art darkroom hand prints, either from a negative or print scan or a digital photograph of a photographic print. All prints sold are made using traditional silver-based light-sensitive materials by Dave Butcher. The web images will differ, sometimes significantly, to the final print. For example, details in the shadows and bright areas, as well as contrast, can be expected to be considerably improved on the final photograph than for the images shown on this web site. Since every photograph is individually manipulated in the darkroom each print will differ slightly from another, usually imperceptibly but sometimes noticeably. However, you are buying a Dave Butcher original print and if you are not satisfied with the print that you receive a full refund is available, see Your Rights section above.

Supply of Un-mounted Prints

Un-mounted prints are available to special order. They are supplied as individual photographic prints on archival fibre based paper. They are signed and titled in the usual way. Un-mounted fibre based photographs are easily damaged and require great care in mounting. Dave Butcher Photography accepts no responsibility for any damage caused during the mounting of a print supplied un-mounted.

Payments for Courses

Payments for courses are refundable where a place on a course is cancelled 3 calendar months or more in advance (for example a course booked for the 15th July would need to be cancelled before the 15th April). Where a course is cancelled less than 3 calendar months from the date of the course booked, we will readvertise the place(s) but any monies paid will be refunded only if the place(s) are rebooked by another client. Where a client is unable to attend and gives less than 3 months notice we try very hard to accommodate them on a future course to avoid the complete loss of their payment. We reserve the right to run courses with more than the usual 6 clients to allow for this.

Health and Fitness for Courses

Dave Butcher Landscape Photography courses require particpants to be able to walk 3 or 4 miles (in total during the day) along rough undulating paths, in possibly inclement weather, during the course of a day. This is clearly stated at the time of booking and in the course information supplied upon confirmation. We offer help to clients as much as possible to make their day enjoyable but if basic health and fitness is insufficient Dave Butcher Photography accepts no claims for refunds in full or part from clients who find difficulty in walking with their equipment in such terrain.

Changes

If we change our Terms & Conditions, we will post those changes on this page so that you are aware of what information we collect, how we use it and under what circumstances we disclose it.

Site Usage

Dave Butcher Photography disclaims damages of any kind, compensatory, direct, indirect or consequantial damages, loss of data, income or profit, loss of or damage to property and claims of third parties implied or otherwise relating to use of this site.

Copyright

Copyright © all pictures, material, code and descriptions are the property of Dave Butcher Photography. It may not be copied or used, in whole or part, without the express written permission of Dave Butcher Photography.