Terms and Conditions
Dave Butcher Photography is a UK based company and complies with UK consumer law including the Distance Selling Regulations. Distance Selling Regulations give you the right to cancel an order and return any goods that may already have been dispatched up to 7 days from receipt. Furthermore, we want you to be happy with the photograph that you have purchased. If you change your mind, for whatever reason, and want your money back we will give you a full refund or a different print, whatever you choose. All that we ask is that you return the print in the original packaging and in the original pristine condition; we will also refund the return postage so that there is no cost to you.
Orders placed and payments made to Dave Butcher Photography, by means of cash, cheque, debit / credit cards or any other payment system, are deemed to be acceptance of these terms and conditions.
Dave Butcher Photography accepts most major credit cards (including American Express) for online orders. When you click the button 'Send Secure Order' you will be transferred from www.davebutcher.co.uk to the secure payment system of Paypal. You will be asked to enter your card details and the name and the address of the card holder when you place the order. These details will be checked by Paypal and we may hold an order until Paypal confirm that they have received the correct details. You will be contacted if we find the card or address details to be incorrect.
Due to varying exchange rates, all prices on the website are listed in UK pounds sterling. Payment is taken in UK Pounds but all credit cards automatically make the conversion into your local currency so you can be certain that we can accept any of the credit or debit cards listed from most countries. Dave Butcher Photography reserve the right to refuse orders without explanation. For information prices are also shown in US$ and Euros €. The amount charged to your card will depend on the actual exchange rate in force when the payment goes through and will differ from those shown when you order as rates change on a daily basis.
Credit Card Security
We take online security seriously and use Paypal to provide a secure environment in which you can enter your credit card details securely.
The Paypal secure server is protected by Secure Socket Layer (SSL), the industry standard encryption technology. SSL works with Netscape, Internet Explorer, AOL, Opera, Safari and other browsers. Your card details remain with Paypal alone, at no time will they pass this sensitive information to Dave Butcher Photography, or to anyone else.
Alternative Payment Methods
If you do not wish to pay using the Paypal secure web payment system then you can pay over the telephone: +44 1663 733771. We have Chip and Pin card terminals to take payment directly. If you have any problems with the web payment system, either Paypal or your card online verification system, then you can usually make payment over the telephone even when the online systems are blocked. In this case your payment is made through the fully encrypted secure system of Streamline, a company in the Worldpay Group of companies. Streamline process about 50% of the UK credit and debit card payments made through high street retailers.
Alternatively, send a cheque (UK bank accounts only) for the full amount shown on the web payment page, made out to Dave Butcher Photography. Cheque payments take a few days to clear so please bear this in mind when ordering for a special occasion.
Personal information on this website is collected by:
Dave Butcher Photography
As a visitor to the website, you are not required to provide any personal information to Dave Butcher Photography. If you purchase an item from the website, you will be asked to complete an online form and provide information about yourself.
The information Dave Butcher Photography collects about you is used to record and support your purchase of products from us and to keep you informed about news, promotions and other products and services supplied by Dave Butcher Photography. If an email address in supplied with ordering details you will receive an email confirmation of your order. You also have the option to receive a newsletter at regular intervals. Should you wish to be removed from the distribution list for this you can unsubscribe at any time, including during the ordering process, and you will receive no further email communications from us other than those related to the delivery of your order.
Dave Butcher Photography will not sell, transfer or give your personal information to any company or organization without your consent except to comply with laws or regulations of the government or other regulatory body, or to protect the rights of Dave Butcher Photography.
To provide a better service, we use "cookies" to pre-populate certain online forms on the website so that the information submitted by you need not be re-entered each time you make a purchase. You can change your browser's settings to prompt you when you are about to receive a cookie, giving you the option to decide whether to accept it or not.
Updating Your Personal Information
You have the right to update or correct your personal information held by Dave Butcher Photography. To update or correct your personal information and privacy preferences please write to:
Dave Butcher Photography
Please include your name, mailing address, telephone number and e-mail address in any communication.
Privacy-Related Enquiries & Complaints
Fine Art Photographs Product Availability and Delivery Times
Dave Butcher Photography has an extensive product range. It is not possible to keep every image in stock in every size. It is the intention to despatch any photograph within 2 weeks of receiving an order but may take up to 4 weeks. This may be extended during periods of unusually high workload or due to photographic trips since all photographs are hand printed exclusively by Dave Butcher. Prints that are in stock will usually be despatched within a few days of receiving an order. In the rare event of a problem with availability of a product, we will contact you. You may then wish to cancel the order or wait until the item becomes available.
Books, posters and gift vouchers are always in stock and are usually despatched within 2 to 4 days.
Please let us know if you are ordering at short notice for specific dates, such as birthdays or anniversaries, we will always try and meet these although at busy periods, such as Christmas, and while we are away on extended photo trips (once or twice a year for up to 4 weeks at a time) this may not always be possible.
We ship to most countries worldwide as long as the order comes through our official order processing system and payment has been made. The parcel will be marked as a commercial shipment with the value quoted on it being the price that you paid; you are responsible for any import and other fees your country may impose.
Books and small prints are supplied in special book mailing envelopes.
Photographs larger than 30 x 24 are supplied flat, unless specifically requested otherwise, and are usually shipped between sheets of rigid mdf board.
Photographs of 60 x 50cm and larger are usually shipped using a courier such as UPS, DHL, Fedex, etc.
Posters are supplied in tubes.
Product Representation On This Web Site
The images displayed on this web site are representative of the final prints that are sold. They are digital representations of fine art prints, either from a negative or print scan or a digital photograph of a photographic print.
Prints sold are made using Ilford traditional silver-based light-sensitive materials. The web images will differ, sometimes significantly, to the final print. For example, details in the shadows and bright areas, as well as contrast, can be expected to be considerably improved on the final photograph than for the images shown on this web site. Since every Original or Limited Edition print is individually manipulated in the darkroom each print will differ slightly from another, usually imperceptibly but sometimes noticeably. However, you are buying a Dave Butcher Original print and if you are not satisfied with the print that you receive a full refund is available, see Your Rights section above. Different formats require slightly different cropping of the image to fit the shape of the paper. Prints supplied may differ around the edges of the image compared to the representation shown on this web site.
In some circumstances instead of a Silver Print we may supply a Dave Butcher hand-print on Ilford silver gelatin resin coated paper for the 30 x 24 cm size (described as a Sample Print), depending on our workload at the time the order is received. Sample Prints are supplied with a white window mount over the print. Orders are not taken specifically for Sample Prints.
Supply of Un-mounted Prints
Un-mounted prints are available as Silver Prints and Limited Edition Prints. They are supplied as individual photographic prints. They are signed in the usual way. Un-mounted fibre based photographs (Original and Limited Edition Prints) are easily damaged and require great care in mounting. Dave Butcher Photography accepts no responsibility for any damage caused during the handling and mounting of a print supplied un-mounted.
Gift vouchers are available for any value and can be purchased through this website or ordered by mail-order or at shows.
Gift vouchers can be used as complete or part-payment for items sold by Dave Butcher Photography.
No refunds are given if the value of the item purchased is less than the value of the gift voucher and the remainder of the value of the gift value is forfeit upon first redemption. In other words a gift voucher can only be used once but it can be used for multiple products if they are all purchased at the same time.
Terms and Conditions for Courses
Booking within 2 months of the start date of a course: the full amount is payable at time of booking. Bookings made in excess of 2 months from the date of a course: the full amount or a deposit of 50% may be paid; any balance payment becomes due 2 months before the date of the course.
We strongly recommend that the cost of your course is covered by travel insurance in case of illness, injury or any other reason for cancellation at short notice. The insurance should also cover personal accident and injury and loss of income due to incapacity. Our landscape locations are often wet and slippery underfoot and a fall under such conditions can be painful and lead to injury. Cameras and associated equipment (such as computers) are easily damaged so we advise you to take out insurance against damage or loss. Dave Butcher Photography accepts no responsibility or liability for damage or loss to any person or equipment on any course however caused.
Dave Butcher Photography reserves the right to cancel any workshop. In the rare event of a cancellation you will be offered the choice of an alternative course or a full refund of the course fee. Payments for courses are refundable where a place on a course is cancelled 2 calendar months or more in advance (for example a course booked for the 15th July would need to be cancelled before the 15th May).
Group courses: Where a course is cancelled less than 2 calendar months from the date of the course booked, we will readvertise the place(s) but any monies paid will be refunded only if the place(s) is rebooked by another client. We do not keep waiting lists for courses so it is unlikely that cancelled places will be filled at short notice. Alternatively, you can convert from a group course to a private course by paying the difference in price. This avoids any loss of money in the event of a shortnotice cancellation.
Private tuition: can be rescheduled at short notice but costs incurred, such as accommodation costs booked and paid for by Dave Butcher Photography but not refunded by the accommodation provider, must be paid by the client as well as the additional costs of the rearranged course. Private Darkroom and Private Peak District Photography courses can be rescheduled at short notice with no additional cost.
There are 4 places on Dave Butcher landscape photography courses. We reserve the right to run courses with more than the usual 4 clients. There are 2 places on Dave Butcher Darkroom courses. We reserve the right to run courses with 3 clients. Private courses: it is up to the client to agree with Dave Butcher Photography on the number on any course booked.
Health and Fitness for Courses
Dave Butcher Landscape Photography courses require participants to be able to walk 3 or 4 miles (in total during the day) along rough undulating paths (paths go uphill as well as downhill!), in possibly inclement weather. This is clearly stated at the time of booking and in the course information supplied upon confirmation. We offer help to clients as much as possible to make their course enjoyable but if basic health and fitness is insufficient Dave Butcher Photography accepts no claims for refunds in full or part from clients who find difficulty in walking with their equipment in such terrain. The term 'basic health' includes illness which impairs physical ability. It is the responsibility of the client to inform Dave Butcher Photography at the time of booking on a course about any health or medical condition that could be a concern during the course. If you have medical concerns please discuss them with Dave or Jan Butcher and consider private tuition so that courses can be adapted to how you are feeling throughout the day.
Gift Voucher Expiry Date and Refunds
Our gift vouchers can be used for any purchase from Dave Butcher Photography, including courses. There is no expiry date for gift vouchers. We do not give refunds for part or the whole value of a gift voucher.
If we change our Terms & Conditions, we will post those changes on this page so that you are aware of what information we collect, how we use it and under what circumstances we disclose it.
Dave Butcher Photography disclaims damages of any kind, compensatory, direct, indirect or consequantial damages, loss of data, income or profit, loss of or damage to property and claims of third parties implied or otherwise relating to use of this site.
Copyright © all pictures, material, code and descriptions are the property of Dave Butcher Photography. It may not be copied or used, in whole or part, without the express written permission of Dave Butcher Photography.